FlexControlRefund Policy
Last updated: October 15, 2026
Plain rules for when you get money back.
1. Try first
Every new user gets 3 free days with no card. Use them to check that FlexControl works for your stations before you pay.
2. When we refund
If the problem is on our side: the device we provide for you never starts, or the service is down for more than 24 hours. In these cases we refund the unused days of your plan.
3. When we don’t
If no suitable blocks appeared, if Amazon restricted or deactivated your account, or if you stopped using the service early. You can cancel anytime, and your plan runs to the end of the period you paid for.
4. How to ask
Message us within 7 days of the problem: [email protected]. Tell us your Telegram username and what happened. Refunds go back to the original payment method, usually within 5–10 business days.
FlexControl is an independent service, not affiliated with Amazon. Amazon Flex is a trademark of Amazon.com, Inc.